1. Introduction

Mobile Recharge AE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mobilerechargeae.com (the "Website") or use our mobile recharge services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

2. Information We Collect

We collect information from you when you register on our Website, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our Website. The information we collect may include:

2.1 Personal Information

• Name
• Email address
• Phone number
• Payment information (we do not store complete credit card numbers)
• Address (if required for billing purposes)

2.2 Non-Personal Information

• Browser type
• IP address
• Operating system
• Access times
• Website usage data

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Services
• To process and complete transactions
• To send transaction confirmations and receipts
• To respond to your inquiries and provide customer support
• To send administrative information, such as updates to our terms, conditions, and policies
• To send promotional communications, such as special offers or other information we think you may find interesting (you can opt-out at any time)
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage and trends to improve our Services
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use cookies for the following purposes:

• To keep you signed in
• To understand how you use our Website
• To remember your preferences
• To improve your experience
• To provide personalized content and advertisements

5. Third-Party Services

We may use third-party services to help us operate our Website and provide our Services, such as payment processors, analytics providers, and marketing services. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of any website you visit.

6. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information, including the use of encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18 ("Child" or "Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

9. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to object to the processing of your information
• The right to restrict the processing of your information
• The right to data portability (to receive your information in a structured, commonly used format)
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +971 58 123 4567
• By mail: 123 Business Bay, Dubai, United Arab Emirates